Tag Archives: social investment

Social investors can lend to anyone they like as long as they don’t need the money

Like the Queen, social investment wholesale finance institution Big Society Capital (BSC) has at least two birthdays. So, while I wished them many happy returns in April, the celebrations have continued well into May.

The outward facing side of things is going pretty well with the Prime Minister, David Cameron, preparing to spend some of the next year telling his G8 colleagues about what, in political terms at least, seems like the proverbial silver bullet. And given that the rest of the meetings will mostly be about ongoing global economic crises and intractable civil wars, it’s hard to begrudge the PM a few hours of enthusiastic chat about social impact bonds (SIBs) to lighten the mood.

Whether or not you’re excited about the rise of SIBs (or if you’re reserving judgment), there’s broad agreement that BSC has some work to do in terms of fulfilling the wider mission outlined by Minister for Civil Society, Nick Hurd, last year. Speaking at the launch, Hurd said: “For many years, charities and social enterprises have been telling government how hard it is to access long-term capital. We have listened and within two years have delivered a new institution that will make it easier.

It’s not going too well so far, at least in terms of getting finance to charities and social enterprises who can’t get investment from conventional sources. As BSC chief executive, Nick O’Donohoe, explained recently: “One product in very short supply but, we believe, in significant demand is unsecured loans for charities and social enterprises.

He added that: “We already have visibility of proposals in our pipeline that would increase availability by such products. We are also working hard to understand the risk profile of this sort of lending and the link between pricing and demand.

There’s no reason to doubt that BSC’s team are working hard on this but, despite the fact I’m neither a risk analyst nor a cartoonist, I’m not sure I’d need to spend too long doing the necessary research to produce a half-decent illustration of that risk profile in the form of a short comic strip.

Sam Collin, of intermediary umbrella body, Community Development Finance Association (CDFA), is responsible for this week’s (unfortunately very necessary) statement of the blindingly obvious pointing out that: “Both Big Society Capital and the newly formed Business Bank are keen to improve access to finance for social enterprises and SMEs. But both will only provide capital at commercial rates.

She poses the question: “if CDFIs are becoming more “ruthless” in their lending decisions, will this limit the range of social enterprises that can access finance to start up or grow?

Followed by the inevitable answer that: “They’re not going to take a punt on you because they think the positive impact you’ll have on the community is worth the risk.

The whole premise of (small scale) social investment at ‘commercial rates’ is based on somebody somewhere having a rabbit in their hat that, once pulled out, will explain how relatively small social investment intermediaries will be able to make relatively small, relatively risky investments in small social enterprises without being subsidised to do so.

There isn’t currently any reliable data on how many social enterprises in the UK are viable trading businesses but we do know that, when considered collectively, entrants to the SE100 competition for fast growing social enterprises, receive £8 in grants for every £1 generated in profit.

In the absence of talking rabbits boasting outstanding financial acumen, both BSC and those social enterprise leaders who thought social  investment at ‘commercial rates’ could work for small social enterprises are still as far away as they’ve ever been from even having a serious hypothesis to match their assertions, let alone a practical solution that would make their dreams a reality. It seems quite possible that guarantees might help to increase lending in situations where risk is uncertain but that doesn’t solve the problem of the many situations where investment could have a significant social impact but the risk is quite obviously high.

There’s a few different ways this debate could go. One is that, as suggested by Rodney Schwartz, the social investment industry focuses primarily on the goal of delivering successful social investments even if this involves ‘helping the least needy’.

Another is for the government to follow CDFA’s (implied) suggestion is that it should give their members grant subsidies to support the provision of risky investments in areas of high social need but – if government is going to give out grants to intermediaries to enable them to provide risky loans – wouldn’t it be better off cutting out the middle people and just funding risky social ventures with grants?

It seems unlikely that 2013-14 will see BSC make a decisive leap in any particular direction – it will continue to attempt to accommodate a wide range of different (and often conflicting) ideas about what social investment could be under its £600milllion banner. Either way, creating a social investment market that is (a) commercially sustainable and (b) socially useful remains as big a challenge as ever. The challenge for the social enterprise movement is to make sure that the process of trying leads to as much positive social change as possible.

 

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The challenges of scale

Where is the Mark Zuckerburg of the UK social sector and who, if anyone, is going to help him to get his organisation from his bedroom to the point where’s it’s delivering positive social change on a significant scale?

That’s the question raised by Craig Dearden-Phillips is this typically provocative blog post. In a response last week, Nick Temple rightly highlighted the need for support for non-tech social enterprises, but the general points that Dearden-Phillips is making apply to social innovation in any branch of the social sector(s).

The Mark (or Martha) Zuckerberg of the social sector is currently, according to Dearden-Phillips: “just coming to the end of a small social entrepreneur development award and wondering where it’s next investment is coming from… He is over-trading massively already (trying to show his model works) and he only has nights free to work on the five year P & L* and cashflow being demanded by a po-faced group of former bank staff who are now running his social investment fund.

The difficulty with that is that: ”… he hasn’t a clue about his P & L, or the scale-up potential of his model.  He just knows he has something which works and that he wants to devote his next five years to showing this to be true.”

The ‘po-faced former bank staff’ are having none of that: ”they see his rather rough-cut plans, give him a hard time about the mistakes and send him packing on the grounds that this risks being good money after bad.  Everyone feels like they have done a good job and another sector changing idea quietly dies.

As a result: “Our Mark Zuckerberg figure, now 30 and broke, is forced to get a job as a social enterprise investment adviser (there is always funding out there for those) and the world continues to turn.

Dearden-Phillips verdict is that:  ”Today’s social innovator has to walk a fine line between telling a good story of revenue today and a ton of jam tomorrow. If they can’t do this, they don’t get through the kind of assessment processes that are too hard too early (and indeed cost more to run than the amounts they invest).”

Dearden-Phillips thinks the problem is that UK social investors are too risk averse. One of many recent reports on social investment to support that conclusion was The First Billion last year’s Boston Consulting Group report for Big Society Capital which noted that: “the demand for social investment will be focused on a set of higher-risk financial products, such as unsecured lending or quasi-equity, where returns are linked to the financial success of the organisation”  whilst  the vast majority of existing social investment is in the form of secured loans.

It’s definitely the case that, if there’s going to be any link between social investment and social innovation, social investors need to be willing and able to take bigger risks than non-social investors. The current situation is particularly bizarre because social investment intermediaries are currently simultaneously dependent on subsidy to keep going and not making risky investments. So you have organisations with, on average, 55% of their operating costs covered by grants, spending (a significant proportion of) those subsidies on conducting complicated due diligence process that enable them to prudently decide not to risk money on socially innovative proposals from organisations that don’t own a building.

This model may need some tweaking but while the social investment sector clear has many questions to answer, it’s not entirely to blame for our failure to match voluminous rhetoric around social innovation in the UK with real life successful social innovations.

Part of the problem is that we’ve apparently embraced the idea that supporting social innovation, and investing potentially profitable trading charities and social enterprises to enable them to scale up and grow, are the same thing. In reality, they’re separate activities which sometimes overlap.

The work of the RNID in transforming NHS audiology services is an example of spectacular social innovation that was based on a funded partnership between the between the public sector and a charity. It was the scaling up of an innovation – new hearing aids and ways of providing people with them at a low cost – rather than the scaling up of a business.

Similarly Star Wards – which provides ideas for improving inpatient mental health care, based on the experiences of patients – is an innovative way of delivering social change that is scalable at low cost, while remaining primarily grant-funded.

Social innovation means developing ideas for positive social change and making them work. While wondering about how the UK social sector can support its up and coming equivalents of Mark Zuckerburg and Facebook, we should also be considering how we could support the people developing our equivalent of Wikipedia – not necessarily an online organisation but an organisation with a similar ability to deliver a significant and sustainable social impact without aspiring to turn its core operations into a trading business.

There’s no reason why social innovation can’t also take place within services delivering directly by the public sector. There is no evidence that charities and social enterprises are inherently innovative nor, as RSA chief executive Matthew Taylor pointed out in a recent interview with me for Pioneers Post, is there any evidence “that the private sector has got some kind of secret capacity for innovation which is absent in the public sector.

Writing for The Guardian‘s Social Enterprise Network, minister for civil society, Nick Hurd, envisions a ladder of progress for social enterprises from the early stage support provided by the government’s Social Incubator Fund on to the Investment and Contract Readiness Fund, on to ‘real impact at scale’ based on ‘attracting serious investment’. Even if the social investment market can be made to work (and that’s clearly a big if) the primary focus of this model  is on building businesses (to deliver public services) not on delivering social innovation. Building socially innovative businesses is a good thing but we also need to consider how to support and, if appropriate, scale-up ideas that deliver positive social change but aren’t businesses.

*For those of you not in possession of an investment readiness training grant, P&L means ‘profit & loss’.

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